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Why Colony for Grocery

A Case Study in Success

Consider a leading Canadian grocery and pharmacy conglomerate with over 2,500 retail locations across the country.

Challenges:

  • Ensuring System Uptime: The company needed to guarantee that retail systems were always up and running to avoid costly store closures.

  • High Transaction Volume: Managing high transaction volumes and reliance on cloud-based applications required robust, reliable connectivity.

  • Seamless Carrier and Access Diversity: The company needed to ensure that carrier and access diversity worked together seamlessly in an automated manner.

  • Performance Management: Tools were required to manage and report on network performance to meet internal KPIs.


Solutions and Outcomes:

  • Operational Continuity: By implementing Colony Networks' managed wireless failover services, critical systems remained online even during primary internet outages, ensuring smooth store operations.

  • Proactive Monitoring: Colony’s SignalTest and SiteHealth tools allowed the company to easily install and measure performance for LTE connections across all locations, ensuring critical system uptime.

  • Cost Efficiency: The solution avoided the need to hire additional costly IT resources by providing turnkey installation and managed services.

  • Automated Issue Resolution: Automated trouble ticketing to Rogers ESA and proactive network management minimized downtime.

  • Managed Services: Modem placement was optimized for reliability and throughput.

  • Scalable Management: All services were managed through a single portal, simplifying network oversight and performance tracking across thousands of locations.

Why Choose Colony Networks?

Colony Networks offers a comprehensive, fully managed wireless failover solution tailored to the needs of the grocery industry. With features like dual carrier failover, AI network assistance, and seamless integration with systems like ServiceNow, Colony ensures your business stays connected and resilient. Their SOC 2 Type II compliance guarantees the highest standards of security and data confidentiality.

In an industry where every minute counts, investing in managed wireless failover services is not just a precaution—it’s a strategic move to safeguard revenue, enhance customer experience, and maintain a competitive edge. Partner with Colony Networks to ensure your grocery store is always connected, no matter the circumstances.

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